Email us
Contact Photo96.com
Contact us with your checkout email, payment or order reference, and a brief description of the issue. Do not send card details, passwords or one-time codes. support@photo96.com
Find my link
Resend your scanner and manage links. Find my link
What if preparation or delivery fails?
Resume the same paid order without paying again. If an experience is not delivered or does not work as described, contact support so we can fix delivery or arrange the remedy required by the refund policy and applicable law.
Delivery problems and billing errors
If you were charged twice, your paid experience was not delivered, or it does not work as described, contact us so we can investigate and help resolve the issue. This may include correcting a billing error, fixing delivery, or arranging a refund where required by applicable law or Dodo Payments’ applicable terms. Please do not pay again for the same order while we investigate. refund and cancellation policy
Acceptable use
We may disable or delete an experience that violates this policy, and we may refuse or refund an order when we cannot safely publish it. Report abuse from the scanner page or email support@photo96.com.